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1. Why can't I schedule an inspection?

There are several reasons that could prevent a customer from being able to schedule an inspection. Some of the more common reasons include:

1. The building permit has not been issued yet.
2. You are not a contact on the record.
3. The inspection category/type requested has already been approved for this project.
4. A required inspection has been skipped.
5. The building permit has expired.

Prior to scheduling a final inspection, the following clearances may need to be obtained.  

1. Clearance from the following City Department(s):
   • Planning Department. Contact 949-425-2525
   • Public Works Department. Contact 949-425-2530
   • Crime Prevention Through Environmental Design (CPTED). Contact 949-425-2560
2. Final inspection approval from the following outside agencies:
   • Orange County Fire Authority. Contact 714-573-6100
   • Orange County Health Department. Contact 714-433-6000
   • Moulton Niguel Water District. Contact: 949-831-2500

2. What time will the inspector visit my site?

Daily inspections are posted by 8am on the CSS Portal. Inspections are held Monday through Friday (including closed Fridays). 

• AM inspection schedule (8am – noon)
• PM inspection schedule (Noon – 3:30pm)

3. Which inspector will be assigned to my project?

An inspector will be assigned on the morning of the scheduled inspection day and can be viewed on the CSS Portal. 

4. How do I contact my inspector?

You can view contact information for the Inspections Team here.

5. How can I check inspection history and results?

Inspection records are public information. Visit the CSS Portal and search for the permit number or project address. Refer to the project’s Workflow for project status.