News Flash

COVID-19 Updates

Posted on: March 16, 2020

City Response to COVID-19

COVID-19 Update

Information is subject to change and we will work to provide timely updates as they become available.

City Facilities and Services

The City will continue to evaluate the situation and may extend, cancel, revise or add to these measures as the situation evolves. 

View the current status of City facilities and services following Governor Newsom’s "stay at home" order. 

Posted March 26, 2020

Stay Up to Date on County News

Get up-to-the-minute information on COVID-19 straight to your fingertips. Residents can text OCCOVID19 to 888777 to receive updates and resources related to COVID-19 in Orange County.

Dedicated Shopping Hours

At this time, a growing number of retailers are setting aside special shopping hours for those most vulnerable to the COVID-19 pandemic, in order to provide a safe and healthy shopping experience with access to necessary items such as grocery and household supplies.

Please contact local retailers for a list of dedicated shopping hours.

Parks, Trails, and Open Spaces

Parking Lots Closed

Please be advised that parking lots to all Orange County Regional, wilderness, historical, and park trailheads are closed. Restrooms, shelters, playgrounds and exercise equipment are also closed and roped off. All sites remain available for passive walk-in, cycling, and/or equestrian activity. For more information, please visit the OC Parks website.

Orange County Beaches

At this time, state and county beaches in Orange County remain open, however parking lots and piers are closed. Find local beach information and the latest updates online.

Local Parks

All Aliso Viejo Community Association parks remain open, however patrons are urged to NOT use the playground equipment, sports fields, drinking fountains, tennis courts and exercise equipment for their safety and for the safety of others. Please be advised that the AVCA Dog Park is CLOSED until further notice.

Get Involved

Volunteer Opportunities

Our non-profits are on the frontlines of the COVID-19 battle. To support their activities, Orange County has activated its virtual Emergency Volunteer Center (EVC) managed by OneOC. Social distancing of 6 feet or more and personal protective measures to prevent close contact are in place.

  • If you are a non-profit looking for volunteers, please email OneOC and place the following in the subject line: COVID Non-Profit Request.
  • If you are a non-profit looking to be part of the County response, please email your contact information.

Donations Needed

Monetary donations are the best way to provide support for disaster recovery and the community. There are also opportunities to support the needs of low-income residents through the donation of personal and household items.

Please visit the following non-profits for more information on how you can get involved.

Stay Safe, Be Aware

Be sure to protect yourself and your family from COVID-19-related scams or unlawful price gouging related to common household items. Anyone who has been the victim of price gouging, or who has information regarding potential price gouging, is encouraged to immediately contact the Orange County District Attorney’s Coronavirus Scam Hotline at 714-834-3482. Reports can also be submitted by email.

Posted March 17, 2020

Under the rapidly evolving COVID-19 pandemic, the City of Aliso Viejo proclaimed a local emergency on Monday, March 16, 2020, and under the guidance of the Local Health Officer today, March 17, 2020, the City has ceased all nonessential City services effective immediately through 11:59 pm PST on March 31st. The City will continue to provide essential services related to the health, safety and welfare of the community.

The City will continue to hold its City Council meeting scheduled for Wednesday, March 18, 2020, which will include ratification of the emergency proclamation. Members of the public are encouraged to view or participate from home. All are welcome to submit comments via email. Additional information regarding access will be provided on the City’s website.

For general information regarding COVID-19, please call the OC Health Care Agency’s Referral Line at 800-564-8448. For the latest information and updates, please refer to the OC Health Care Agency’s website, Facebook and Twitter.

We thank you for your understanding as we continue to evaluate and implement appropriate practices and protocols. The City will continue to provide timely updates as new information and details emerge.

Posted March 16, 2020

The City of Aliso Viejo has been closely monitoring the evolving COVID-19 pandemic and is actively communicating with the Orange County Health Care Agency and the California Department of Public Health to set forth precautionary measures in a timely manner due to the fluidity of the situation. Under the guidance of State recommendations, and out of an abundance of caution, the City has set forth the following mitigation measures in an effort to reduce the potential exposure and spread of COVID-19 to our residents and workforce:

  • City Hall is closed to the public through March 20, 2020. City staff will continue to remain available via email and telephone during normal business hours.
  • The State of the City event originally scheduled for April 2, 2020 has been cancelled. At this time, the City plans to broadcast the State of the City video during the City Council meeting at 7 pm on Wednesday, April 15, with viewing opportunities on Cox Communications Channel 851, AT&T U-Verse Channel 99, and online at AVcity.org. However, due to the fluidity of the situation, the availability of the broadcast may be subject to change.
  • The Aquatic Center has closed through the end of March, and all classes have been cancelled until further notice.  Additional information will be sent regarding billing and rescheduling to current participants.
  • All Recreation programs are cancelled through April 5. City staff will begin issuing partial refunds for remaining class meetings and will email receipts to those who are currently enrolled. Participants do not need to request a refund; refunds will be automatically provided to those affected. A decision will be made by March 31 for all classes beginning in April.
  • The Boys & Girls Clubs of Capistrano Valley, Aliso Viejo Branch is closed. The Boys & Girls Clubs of Capistrano Valley will reopen to serve members once Capistrano Unified School District operations resume.
  • The Senior Mobility program is currently suspended until further notice.
  • Orange County Public Libraries has closed all locations through March 31.

The City will continue to evaluate the situation and may extend, cancel, revise or add to these measures as the situation evolves. We understand that some of these measures may be an inconvenience to our residents, and we thank you for your understanding during this time. The health and safety of our residents is our first priority, and the City will continue to communicate the latest information and details as they emerge.  

For additional information on COVID-19, please visit the Orange County Health Care Agency website  and the California Department of Public Health website.

Contact us for more information
Facebook Twitter Email

Other News in COVID-19 Updates

City Seal

Mayor's Message

Posted on: April 6, 2020
Stay Home Stay Safe

Guidelines for Face Coverings

Posted on: April 6, 2020
Girl Riding Bike

Update on Local Parks

Posted on: April 3, 2020
COVID-19 Hotline

COVID-19 Hotline

Posted on: April 3, 2020
Virtual Recreation Center

City Launches VRC

Posted on: April 3, 2020
City Hall

City Facilities and Services

Posted on: March 20, 2020