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Posted on: January 5, 2021

Mayor's Message - January 2021


Dear Residents,

I am so excited to take on the new year by your side as we continue to navigate these times together with courage and a renewed outlook filled with hope and positivity. Though each day may seem different than the last, I am confident that we will be able to continue growing and lifting each other up as we have for the past year despite the circumstances of the unforeseen pandemic.

First and foremost, I want to personally thank my colleagues on the City Council for the honor of selecting me to be your Mayor; I am humbled by the opportunity and I am ready to lead our community to new heights in the year to come. As your Mayor, it is my mission to continue the legacy left by our City’s past leadership and focus on fostering growth for our residents and local businesses while offering a reliable support system no matter what this year may bring. To kick off the year, I wanted to provide a few pieces of information regarding the latest on the COVID-19 vaccine, City Hall services, and our current donation opportunities that you may participate in.

As many of you are aware, the COVID-19 vaccine is now available in Orange County. However, given the limited supply of the vaccine at this time, distribution is being carefully allocated in phases to provide those at highest risk with the vaccine before administering doses to the general public. Currently, we are in Phase 1A for distribution to Critical-Risk individuals and Healthcare Workers. The Orange County Health Care Agency is expecting this phase to last between now and March. The next phase, 1B and 1C, will be expanded to included High-Risk individuals beginning February-March, followed by Phase 2 for Critical Workers and Moderate-Risk individuals from March-April, and lastly Phases 3 & 4 which will extend the vaccine to the general population and is estimated to begin around summertime. City staff will continue to provide updates to you as we receive more information regarding the vaccine and its distribution phases. In the meantime, you can obtain more information at

Due to the current state of the pandemic, City Hall remains closed to the public until further notice. In the meantime, City staff is available to provide assistance to residents by email or telephone during normal business hours. I understand this may be an inconvenience to our residents, and I want to thank you for your understanding during this time, as the health and safety of our community is always our first priority. For a complete list of available services along with our direct contact information, I encourage you to visit

On a lighter and more positive note, the City is currently accepting gift card donations to help spread some cheer this season! I encourage you to lend a helping hand to your neighborhood businesses and fellow families in need by shopping local and giving local. To help with your donations this season, we’ve partnered with two local non-profit organizations, Family Assistance Ministries and South County Outreach, to distribute gift cards within our community. To donate, simply purchase a gift card at any of our local businesses and drop them off or mail them to Aliso Viejo City Hall, Attn: City Manager’s Office at 12 Journey, Suite 100, Aliso Viejo, CA 92656. Alternatively, digital donations can be made online by emailing

I hope this message finds you and your family safe, healthy and in good spirits as we welcome the new year, and I hope to personally connect with each and every one of you very soon!

Mayor Tiffany Ackley

Any views or opinions expressed in this message belong solely to the Mayor.

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