News Flash

COVID-19 Updates

Posted on: November 20, 2020

City Facilities and Services

City Hall

On March 14, Orange County moved into the less-restrictive Red Tier under the State’s Blueprint for a Safer Economy. As a result, many local businesses and activities in Orange County were allowed to either expand capacity or resume operations.

Out of an abundance of caution, City Hall remains closed to the public until further notice. City staff will continue to be available via email and telephone during regular business hours.  

We appreciate your patience and cooperation as we strive to provide optimal service while protecting the health of our customers, our staff, and the general public.

The City will continue to evaluate the situation and may extend, cancel, revise or add to these measures as the situation evolves.

City Facilities

  • City Hall:  Facility is closed until further notice. Staff is available to provide assistance by email or telephone during normal business hours. Contact us for more information.
  • Aliso Viejo Aquatic Center:  Facility is open at limited capacity in compliance with State guidance. Find more information online.
  • Aliso Viejo Center:  Facility is open in compliance with State guidance. Find more information online

City Services

  • Building Permits: Services temporarily suspended for new applications and new permits only. Applications received prior to December 16 will continue to be processed.
  • Planning Applications: Services temporarily suspended for new applications and new permits only.  Applications received prior to December 16 will continue to be processed.  
  • Street Sweeping:  Services will continue as scheduled.  Parking enforcement is in effect.
  • Trash Services: Services will continue as scheduled.
  • Police Services:  Facilities are closed to the public; however, call responses remain unchanged.  Find more information online.
  • Fire Protection Services:  Facilities are closed to the public; however, call responses remain unchanged.  Find more information online.
  • Recreation Programs:  Recreation programs will continue in compliance with State guidance. Find more information online.
  • Boys and Girls Club - Aliso Viejo Branch:  Location is operating in compliance with State guidance. Find more information online.
  • Senior Mobility Program:  Services are suspended until further notice.

Local Services

  • Aliso Viejo Community Association (AVCA):  View park and event updates online.
  • Capistrano Unified School District:  School sites are operating in compliance with State guidance.  View more information online.
  • Mission Viejo Animal Services Center:  Location is operating in compliance with State guidance.  View more information online.
  • OC Beaches:  View status of beaches in Orange County online.
  • OC Parks:  View status of Orange County parks and trails online.
  • OC Public Library:  Open for Grab & Go and Curbside Pickup services.  View more information online.

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