On March 14, Orange County moved into the less-restrictive Red Tier under the State’s Blueprint for a Safer Economy. As a result, many local businesses and activities in Orange County were allowed to either expand capacity or resume operations.
Out of an abundance of caution, City Hall remains closed to the public until further notice. City staff will continue to be available via email and telephone during regular business hours.
We appreciate your patience and cooperation as we strive to provide optimal service while protecting the health of our customers, our staff, and the general public.
Click here for the latest status of local facilities and services.
The Code Enforcement Division enforces the City’s Municipal Code as it applies to:
- Building Codes
- Property Maintenance
- Property Nuisances
- Other Areas of Concern Within Residential and Commercial Districts
Code Enforcement Division works closely with City and County Departments in order to resolve issues that adversely affect the quality of life of the citizens and business owners of Aliso Viejo. The City focuses on public education as the way to gain voluntary compliance with the Aliso Viejo’s Municipal Code and steers abatement actions through coordinated and cooperative measures with the community.
Examples of common cases handled by the Code Enforcement Division:
- Overgrown weeds, vegetation, junk and other debris visible from a public street
- Buildings in disrepair
- Structures used in violation of the Building or Zoning Code
- Work conducted without City permits
- Illegal structures
- Prohibited types of home based businesses
- Garage Sale, Open House and other signs placed on public property
- Prohibited discharge into storm drain systems
Once the City receives a complaint, the Code Enforcement Division investigates the matter and if necessary, contacts the responsible party to resolve any violations found. If the violation is not corrected within a reasonable given time period, the Code Enforcement Division will issue an Administrative Citation. Administrative Citation fines start at $100 and incrementally escalate ($200, $500, etc.) each time the responsible party fails to correct the violation. If this proves unproductive, formal civil or criminal enforcement proceedings may follow. The Municipal Code is available online.
How to File a Complaint or Communicate a Concern
The reporting party may choose to remain anonymous. The names of all reporting parties are maintained in confidence by the City and will not be released except pursuant to discovery during litigation of a Public Records Act request. Disclosure through a Public Records Act request shall be reviewed by the City Attorney prior to release.